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Trans-Euro Estate Agents
Trans-Euro Estate Agents deal in properties to rent and buy throughout the UK and Europe, including France, Spain, Italy and Poland. They use 78 International's translation and interpretation services for all aspects of their business.
They have clients of all nationalities looking to rent or buy here in the UK and they pride themselves on giving a high level of customer service. Understandably, many of their clients have limited English so communicating the British processes and various contractual details can be frustrating for staff and clients alike. They don't like anyone to feel uncomfortable and they certainly don't like to lose business because of language barriers. As such, they use 78 International to translate their leaflets, brochures, contract information and even parts of their website into Polish. They also use our interpreters when it comes to finalising contracts and arranging move-in dates, etc. They choose teleconferencing where possible because it makes the process so much easier and quicker, and when their clients receive a good service they recommend them to their family and friends. This in turn brings them more business and as such offsets the cost of our services.
On the other hand, they have clients looking to invest in property abroad. In most of their branches they have staff fluent in French, Spanish and Italian so they deal with contacts in France, Spain and Italy. However, in recent years they have had many clients wanting to buy property in Poland to take advantage of the cheap real estate and unique business opportunities available there. Until they found 78 International they were largely unable to help however they now regularly buy and sell in Poland, and the process is actually quite easy because our staff can undertake full due diligence checks of properties, check the legal status and deal with contracts, etc.
As such, we not only help with the language barriers but our knowledge of Poland and experience in the Polish markets is priceless!